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#1 Reason - Because people don't feel very secure giving information over the internet. Fortunately most online merchant sites are secured, and this technology is always being improved upon, making it more secure to transfer credit card numbers on the internet.
As a reputable online retailer of fine Renaissance Clothing since 1994, we take security as seriously as you do. Simply put, we want your Renaissance Clothing business and have gone to great lengths to protect your information by encrypting it and sending it over our 128-bit secure socket layer servers.
Are there benefits to shopping online?
- Yes! The biggest benefit is there are no long lines. Another is the ability to order what you want when you want, and you will find many great products that are not available in the more traditional stores.
#2 Reason - People are worried about their Privacy. How much data being collected when shopping online does vary by website, as it does in traditional stores.
- If you want assurance about your privacy, make sure that the website has a visible Privacy Policy. This is typically located at the bottom of each website's pages. If no privacy policy can be found, you may want to consider shopping elsewhere.
Our Privacy Statement - At the House of Dra we only gather information you provide us with required to process your order and track our website's traffic. Some websites may also store "cookies", a tiny text file on your computer, which allows the website to recognize you when you return for a visit.
Still uneasy? Here are some hints and tips we feel you should take to make your online shopping experiences better, whether you are shopping online with us for your Renaissance clothing needs, or at another merchants on-line store.
Make sure the site has a visible Privacy policy, read it and make sure you are comfortable with what information they collect from you, and how they will use it.
Check for a return policy, read it and make sure you understand their policies, and are satisfied with their decision to accept returns or not and how returns are handled. Let's face it, returns are a hassle whether you go and stand in a long line at a store, or go to the mailbox.
Our Return Policy - We know you will be satisfied with the quality of our Renaissance clothing, but if you are not or have ordered the wrong size, we ask that you simply return the item(s) and we will gladly refund your money (less Shipping/Handling charges), or we will exchange your item(s) for a smaller or larger size.
- Look for the delivery schedule and allow yourself the time needed for processing of orders.
Our Shipping Policy - All our orders are processed and shipped within a week.
We would also like you to know why it is better to use a Credit Card online versus your Debit or Check card.
Your order is shipped promptly with the technology that allows us to process and verify funds almost immediately.
Your credit card gives you the protection of knowing that, by Federal Law, you are not liable for any charges over $50.00 in the event your information is stolen. If you still worry about online fraud, here is a good idea - Get a new credit card just to use for your online shopping use, and have a low spending limit set on this card.
Making payments such as "Debit Cards" or "Check Cards" should be avoided because these do not offer you the same protection as credit cards do and your funds are deducted from your bank account right away. This also offers you no protection on the liability limitations for fraudulent charges that your credit cards have.
Personal checks are somewhat less risky, but most online sellers do not accept them.
Money Orders can be risky unless you are comfortable with the online store and/or are assured by their posted return policy.
Cash sent through the mail is always risky business, so please just don't do it.
We hope that we have helped to inform you to make your online shopping experiences safer. Know what to look for and what to avoid. With all this valuable information we hope you now feel safer and more informed about shopping on the internet.
Remember to give yourself plenty of time when ordering, read each websites posted policies, and most of all, have a safe online journey!
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